This dispute centers on the administrative validity of tax objection research procedures as regulated under Article 23 paragraph (2) letter d of the KUP Law and PMK Number 9/PMK.03/2013. PT JJSW (Plaintiff) alleged that the Objection Decision issued by the Directorate General of Taxation (Defendant) was legally flawed because the Objection Research Team allegedly lacked valid authority due to the failure to present an Assignment Letter during the deliberation process. Furthermore, the Plaintiff claimed an error in persona regarding the objection letter reference number used by the Defendant, which the Plaintiff argued did not match the actual letter submitted.
The core conflict arose when the Plaintiff felt its procedural rights were violated because the Defendant did not provide a physical copy of the Assignment Letter upon request. The Plaintiff argued that without a physically verifiable Assignment Letter, all administrative actions taken by the Research Team were invalid and violated the General Principles of Good Governance as stipulated in the Law on Government Administration. Conversely, the Defendant asserted that the Assignment Letter had been validly issued through the tax information system (SIDJP) and that the legal obligation of officers is merely to "show" their identity and assignment letter, not to "provide" copies to the Taxpayer.
The Tax Court Judges, in their legal considerations, stated that the Plaintiff's arguments were legally groundless. The Judges made a juridical distinction between the obligation to "show" and "provide" internal official documents. Since the Defendant was able to prove the existence of the Assignment Letter within the SIDJP system and had demonstrated it during formal meetings (SPUH), the procedure was declared valid. Regarding the error in persona issue, the Court found conclusive evidence that the Plaintiff’s own Special Power of Attorney referenced the same objection letter number they were contesting, thereby legally nullifying the claim of mistaken identity.
The implication of this decision reaffirms that formal compliance in tax litigation must be supported by consistent documentary evidence. A Taxpayer cannot invalidate a decision based solely on procedural perceptions if the authorized officials have performed their administrative functions according to verified internal operating standards. This ruling serves as a reminder for litigation practitioners to ensure meticulous synchronization of correspondence reference numbers from the early stages of a dispute to avoid relying on weak formal arguments.