Legal certainty in tax administration regarding the validity of the authority of objection researchers is the core of the dispute between PT Jesi Jason Surja Wibowo (PT JJSW) and the Directorate General of Taxes. PT JJSW sued the Objection Decision (Number KEP-00074/KEB/PJ/WPJ.32/2023), alleging procedural defects because the Objection Research Team never showed or provided a copy of the Assignment Letter during the research process, which according to the Plaintiff violated the principle of legality under the Law on Government Administration and the KUP Law. This conflict was further exacerbated by an administrative error involving the citation of another party's objection letter number in the Defendant's official correspondence, claimed as Error in Persona.
The Defendant defended their position by asserting that the Assignment Letter had been legally issued through the internal system and shown during the closing discussion (SPUH), even though a physical copy was not handed over to the Taxpayer. The Defendant argued that there is no explicit mandate in the KUP Law or PMK 9/2013 requiring the delivery of a copy of the assignment letter during the objection process, unlike in field audits.
The Board of Tax Judges eventually agreed with the Defendant, ruling that the obligation to "show" identification and assignment letters was procedurally fulfilled through a valid state administrative system, while the incorrect letter number was considered a minor administrative error that did not invalidate the substance of the decision.
This decision emphasizes a clear distinction between audit procedures and objection research procedures concerning the fulfillment of formal obligations by tax officials. For Taxpayers, this ruling serves as a reminder that procedural arguments must be supported by evidence of a real violation of substantial rights, rather than just technical administrative deficiencies. The implication is that the validity of official actions, as long as they are recorded in the tax authority's official information system, remains legally valid (presumptio iustae causa).