The implementation of a full electronic policy within the ASEAN Trade in Goods Agreement (ATIGA) scheme often clashes with the technical realities in exporting countries. This case involved PT DP, which imported Marine Propellers from the Philippines using a 0% preference rate based on a manual Form D Certificate of Origin (COO). However, the Directorate General of Customs and Excise (DJBC), through the Main Service Office, imposed a 5% MFN rate, arguing that as of January 1, 2024, only e-Form D is mandatorily recognized, as regulated in an internal DJBC Memorandum. DJBC insisted that the failure to find e-COO data in the INSW system invalidated the preference right, despite the importer holding the original physical document.
The core of this conflict centered on the hierarchy of regulations and administrative proof procedures. PT DP argued that technical disruptions on the e-COO portal in the Philippines forced the issuing authority (Bureau of Customs) to issue a manual Form D, which remains legally recognized under Rule 13 and Rule 14 of Annex 8 of ATIGA. Conversely, the Respondent adhered to internal instructions requiring an electronic format without attempting further confirmation with the issuing country, even though the importer had provided evidence of correspondence regarding the system constraints in the country of origin.
The Tax Court’s Board of Judges provided a resolution by emphasizing that an internal Memorandum does not have the legal power to override a Minister of Finance Regulation (PMK) or an international agreement such as ATIGA. The Judges deemed that DJBC had exceeded its authority by setting the rate without conducting the procedure of requesting supplementary documents as per PMK-190/2022. With an official letter from the Philippine authorities confirming the authenticity of the Form D, the Board of Judges held that the substance of the document's truth must prevail over the formalities of a malfunctioning electronic system.
The implication of this ruling reaffirms that legal certainty for taxpayers should not be sacrificed for the sake of digitalization that is not yet fully stable. This ruling serves as an important precedent that manual documents remain valid as long as their authenticity can be proven, and DJBC is obliged to conduct clarification procedures (retroactive checks) before making unilateral corrections.
Conclusion: The use of manual Form D still holds a strong legal basis if supported by authentic proof from the country of origin. Businesses are advised to always document system failure evidence from exporting countries as a strong legal "ammunition" for potential tariff disputes.
A Comprehensive Analysis and the Tax Court Decision on This Dispute Are Available Here