The classification dispute of S Coins as an object of Income Tax Article 21 reached a definitive conclusion through Tax Court Decision Number PUT-006861.10/2024/PP/M.VIIIA Year 2025, which overturned the Tax Authority's correction of IDR 106 billion for the April 2020 tax period. The crucial issue in this case centered on the tax authority's interpretation, which categorized loyalty points as "activity-related gifts" subject to withholding tax, while the Taxpayer asserted that these coins are marketing instruments inherently linked to sales transactions.
The core of the conflict began when the Petitioner reconciled and assessed that S Coins obtained by users through various interactions in the application constituted additional economic capacity that met the criteria of income for the recipient. The Respondent argued that since the coins required specific activities such as product reviews or games, they fell under the scope of "activity gifts" as regulated in PER-11/PJ/2015. Conversely, the Petitioner argued that the coins could not be cashed out, were subject to expiration, and were essentially price discounts provided directly without a lucky draw; thus, based on Article 4 paragraph (1) of PER-11/PJ/2015, the obligation to withhold Income Tax Article 21 did not apply.
The Board of Judges, in their legal consideration, agreed with the Taxpayer and stated that S Coins are direct gifts provided to all customers who meet the criteria without a lucky draw process. The Board emphasized that the "activity" referred to in tax regulations must share similar characteristics with competitions or training, not merely customer participation in an online shopping ecosystem. As the coins only function as a deduction for payment on subsequent transactions, they do not qualify as an object for Income Tax Article 21 withholding by the provider.
The implications of this decision provide significant legal certainty for the e-commerce industry in Indonesia regarding the tax treatment of customer loyalty programs. This ruling reaffirms the principle of substance over form, where non-cashable loyalty points functioning as discount mechanisms should not be forced into the tax withholding category. In conclusion, as long as gifts are provided directly to all end-consumers without a lucky draw and are related to sales transactions, the tax reporting burden (if any) lies with the recipient, not as a withholding obligation for the company.
A Comprehensive Analysis and the Tax Court Decision on This Dispute Are Available Here