The exercise of legal remedies is a fundamental right of taxpayers guaranteed by Article 25 of the Tax Administration Law, but in practice this right does not always run smoothly. This was experienced by PT YMEI when the company sought to file an objection to the Value Added Tax correction through the SKPKB issued by the tax authorities. The objection letter was submitted in accordance with the provisions, complete with a description of the arguments and calculations stating that the VAT payable according to the company was nil because all corrections made by the tax authorities were rejected. However, instead of processing the request through the proper objection channel, the DGT issued a notification letter stating that PT YMEI's objection did not meet the formal requirements. The reason for the rejection was not based on substance, but on administrative form: the objection letter was deemed invalid because it was signed using a stamp or seal, rather than a wet signature from the management.
The notification letter automatically closed the door to dispute resolution through objection, and at this point, the issue was no longer simply about tax corrections, but about the basic right of taxpayers to access legal processes. PT YMEI did not accept this treatment and filed a lawsuit with the Tax Court. In the courtroom, the debate was heated: the DGT insisted that the administrative decision was valid and that the objection letter did not meet the requirements, while PT YMEI argued that the use of a stamp did not negate the authorization of the management and that the substance of the objection had been fully met in accordance with the provisions.
The Tax Court Panel of Judges ultimately provided an important basis for the protection of taxpayer rights. In its decision, the Panel emphasized that the DGT's notification letter stating that the objection “did not meet the requirements” was an administrative decision that effectively limited PT YMEI's right to file an objection, and therefore could be challenged in accordance with the Tax Court Law. After conducting an in-depth examination of the authentication and signing procedures, the Panel concluded that the use of a stamp on the objection letter was a valid expression of the management's approval and could not be used as a reason to refuse to process the objection. Thus, PT YMEI's objection formally fulfilled the elements of Article 25 paragraph (2) of the Tax Administration Law, and the DGT was ordered to process the objection.
This ruling is not only a victory for PT YMEI, but also a victory for legal certainty for taxpayers in general. Through this ruling, the Tax Court has emphasized that administrative enforcement should not be used as a tool to hinder the right to object. When the substance of the objection has been clearly explained, including the amount of tax according to the taxpayer's calculation, which is declared nil because all corrections have been rejected, formal rules should not be interpreted rigidly to the extent that they close off legal access. This ruling sets an important precedent and sends a strong signal that protecting access to justice in the taxation process remains a priority. For the business world, the most important message is clear: formalities may be mandatory, but justice must not be sacrificed.
A Comprehensive Analysis and the Tax Court Decision on This Dispute Are Available Here